Festive Season FAQ
How can I save time during the festive season if I’m simply after prawns & bugs and other frozen seafood?
Our Prawns & Bugs are Australian! They are frozen straight on the trawlers once caught.
Additionally, we have an extensive range of frozen seafood including scallops, squid, octopus etc.
Therefore, if you’d like to save time, please come in store well before the Christmas and purchase your goods.
Keep your goodies in your freezer until the day before you’d like to eat them and at this stage, please put them in your fridge to slowly deforest (slow defrost is always best).
I’d like Fresh Oysters for Christmas. How do I go about this?
Please come in store either the 23rd or 24th of December and keep the oysters in the coldest part of your fridge until Christmas Day. Our Fresh Oysters for Christmas will be whichever are recommended by our oyster farmers.
We do have frozen oysters - NZ &Australian Pacific in the freezer if you wish to stock up before the rush and save some time on the day!
Are you Open Christmas Day?
We are Closed Christmas Day.
We are Open Christmas Eve 5am -5pm & Boxing Day 10am - 4pm.
What kind of Christmas Pre-orders are you taking?
We are only taking pre-orders for:
Our 3 packages above
If you aren’t after a Christmas Pack – please don’t panic!
We have so much stock! We literally have tonnes of Australian Prawns & Bugs + so much more as you can tell by the size of our store. We are more than happy to help you in store, and we truly believe that this will be the quickest and most effective way to assist our customers.
Please stock up early during the month of December if you have the space or come in store on the 23rd or 24th.
When can I order my Christmas Pack?
We will be taking orders from the6th of November until the 18th of December.
How do I pre-order?
For our packages, please order through our online ordering system above!
What information is required for a pre-order?
We will require your name, phone number, pick up day and time.
We will also require full payment for packages (as this will save a lot of time on the day as well as for us behind the scenes).
Regular Opening Hours: Open 7 Days a Week!
Located at Lot 10 Mac Peak Crescent, Smithfield.